Last updated: 23 September 2026
A gentle but important note
The Accompanying Heart Support Hub has been created to offer practical tools, thoughtful information and compassionate support to people caring for someone they love through serious illness, end-of-life care and the experiences that surround caregiving.
The information and resources provided through this website are intended for general informational, educational and supportive purposes only. They are not intended to replace advice, assessment, diagnosis, treatment or care from appropriately qualified professionals.
Nothing on this website, in the Caregiver Starter Pack, in The Accompanying Heart, or in any other resource made available through the Support Hub should be regarded as medical advice, diagnosis or treatment, or as a substitute for professional healthcare.
Health and caregiving circumstances differ from person to person. Always seek guidance from an appropriately qualified healthcare professional regarding a medical condition, symptoms, medication, treatment decisions or changes in someone's health.
Do not delay seeking professional medical care because of something you have read, viewed or downloaded from The Accompanying Heart Support Hub.
The Accompanying Heart Support Hub is not an emergency or crisis service. The website and Contact page are not monitored for urgent medical or crisis assistance.
If you believe someone is in immediate danger, is experiencing a medical emergency, or has severe or rapidly worsening symptoms, contact the emergency services applicable in your location or the relevant treating healthcare provider immediately.
The Support Hub may discuss grief, caregiver stress, emotional wellbeing, anticipatory loss and other difficult experiences associated with caregiving, serious illness and end-of-life care.
This content is intended to provide general support and reflection. The Support Hub does not provide mental-health diagnosis, psychotherapy, counselling or crisis intervention.
If you are concerned about your own or another person's immediate safety, or believe there is a risk of self-harm or harm to another person, please seek urgent assistance from emergency services or an appropriately qualified healthcare, mental-health or crisis-support provider in your area.
Some resources may touch on practical, legal, financial, administrative or other matters that caregivers commonly encounter.
Unless expressly stated otherwise, this information is general in nature and does not constitute legal, financial or other professional advice. Where your circumstances require professional guidance, please consult an appropriately qualified professional.
Using this website, its resources or the Contact page does not create a doctor-patient, nurse-patient, therapist-client, legal adviser-client, financial adviser-client or other professional relationship between you and The Accompanying Heart, its owner or contributors.
The Accompanying Heart Support Hub does not provide individual medical, nursing, counselling, legal, financial, case-management or crisis services.
The tools, planners, checklists, reflection prompts and other resources provided through The Accompanying Heart Support Hub are designed to help caregivers organise information, prepare questions, reflect on their needs and navigate everyday caregiving tasks.
They are supportive and organisational tools only. They are not clinical records, medical instruments, treatment plans or substitutes for records, instructions or care plans provided by healthcare professionals.
Important information—particularly information concerning medication, symptoms, treatment, appointments and healthcare instructions—should always be checked against the advice and records provided by the relevant healthcare professionals.
Please do not use the Contact page to send confidential medical records or other sensitive personal information about yourself or another person.
The Contact page is intended for general enquiries. It is not an emergency service and should not be used to request urgent medical, mental-health, legal, financial or crisis assistance.
Information submitted through the website is handled as described in our Privacy Policy.
Reasonable care is taken when preparing information and resources for The Accompanying Heart Support Hub. However, healthcare guidance, caregiving practices, services, organisations, laws and external resources may change over time.
We therefore cannot guarantee that all information will always be complete, current, error-free or appropriate to every person's individual circumstances.
Where information is important to a medical, legal, financial or other professional decision, it should be independently verified with an appropriately qualified professional.
The website may contain links to third-party websites, organisations, services or resources that may be helpful to caregivers.
These links are provided for information and convenience. Unless expressly stated otherwise, inclusion of a link does not mean that The Accompanying Heart endorses or controls the third party, its services or its content.
The Accompanying Heart is not responsible for the availability, accuracy, content, security or privacy practices of third-party websites or services. Visitors should review the applicable terms and privacy policies when using external websites or services.
Caregiving is deeply personal. No website, book, checklist, planner or other resource can account for every person's health circumstances, relationships, beliefs, wishes, resources or family situation.
Information provided through The Accompanying Heart Support Hub should therefore be considered in the context of your individual circumstances and, where appropriate, alongside advice from the professionals involved in your or your loved one's care.
To the fullest extent permitted by applicable law, The Accompanying Heart, its owner and contributors will not be liable for loss, damage, cost, expense or harm arising from reliance on information or resources made available through the Support Hub; use of, or inability to use, the website or downloadable resources; or the content, availability or practices of third-party websites.
Nothing in this Disclaimer excludes or limits liability for fraud, wilful misconduct, gross negligence, or any liability, consumer right or remedy that cannot lawfully be excluded or limited.
This Disclaimer may be updated from time to time as The Accompanying Heart Support Hub grows, or as its information, resources or services change.
The Last updated date at the top of this page will indicate when the Disclaimer was most recently revised.
If you have a question about this Disclaimer or about information published through The Accompanying Heart Support Hub, please use the Contact page.
THE ACCOMPANYING HEART
You don't have to figure this out alone.
Practical tools, gentle guidance and thoughtful support for the everyday realities of caregiving.
CONNECT
© 2026 The Accompanying Heart. All rights reserved.