Last updated: 23 September 2026
Welcome to The Accompanying Heart
These Terms of Use govern your use of The Accompanying Heart Support Hub website and the information, tools, downloads and other resources made available through it.
By accessing or using this website, you agree to use it in accordance with these Terms of Use. If you do not agree with these terms, please do not use the website or its resources.
The Accompanying Heart Support Hub provides general information, practical tools and supportive resources for people navigating caregiving, serious illness, end-of-life care and related experiences.
Important limitations concerning the information and resources provided through the Support Hub are set out in our Disclaimer, which forms part of these Terms of Use.
You may use this website and its resources for lawful, personal and non-commercial purposes, subject to these Terms of Use.
You agree not to use the website in a way that could damage, disable, disrupt or interfere with the website, its security or its availability; attempt to gain unauthorised access to the website, its systems or other users' information; introduce malicious code or harmful material; or use the website or its content for any unlawful, fraudulent or abusive purpose.
You are responsible for ensuring that your use of the website and its resources is appropriate to your own circumstances and complies with any laws that apply to you.
Unless otherwise stated, the content and materials made available through The Accompanying Heart Support Hub—including written content, downloadable resources, worksheets, planners, illustrations, graphics, branding and other original materials—are protected by applicable copyright and intellectual-property laws.
You may view and use website content for your own personal, non-commercial purposes. You may not copy, reproduce, republish, sell, distribute, modify, adapt or commercially exploit website content or resources except where permission is expressly granted or where permitted by law.
The availability of material on this website does not transfer ownership of any intellectual-property rights to you.
From time to time, The Accompanying Heart Support Hub may make resources such as the Caregiver Starter Pack, planners, checklists, worksheets or other materials available for free download.
Unless otherwise stated, these resources are provided for your personal, non-commercial use. You may download, save and print copies for your own use or for use in supporting someone for whom you are personally providing care.
You may not sell, license, republish, reproduce for commercial purposes, remove or alter branding, present the resources as your own work, or include them in another product, service, course, programme or resource without prior written permission.
If you would like to use or distribute a resource in a professional, organisational, educational or commercial setting, please contact The Accompanying Heart to request permission.
You are welcome to share links to publicly available pages on The Accompanying Heart Support Hub with others who may find them helpful.
Where a downloadable resource is offered through a dedicated download or sign-up page, please share the link to that page rather than uploading, hosting or distributing copies of the resource elsewhere.
Short extracts from publicly available website content may be shared for non-commercial purposes where The Accompanying Heart is clearly acknowledged as the source and the use is fair and lawful. Substantial reproduction or redistribution of website content or downloadable resources requires prior written permission.
Nothing in these Terms is intended to restrict any use of material that is permitted by applicable law.
If you contact The Accompanying Heart through the website, please provide only the information reasonably necessary for your enquiry and do not submit confidential medical records or other sensitive personal information about yourself or another person.
Information submitted through the website will be handled in accordance with our Privacy Policy.
The website may contain links to third-party websites, services or resources. These links are provided for convenience and information only.
Third-party websites and services operate independently from The Accompanying Heart and may be subject to their own terms, policies and practices. Your use of those websites or services is at your own discretion and subject to the terms that apply to them.
The Accompanying Heart may update, change, suspend or remove website content, features or resources from time to time.
While reasonable efforts are made to keep the website available and functioning properly, uninterrupted or error-free access cannot be guaranteed. Access may occasionally be affected by maintenance, technical issues or circumstances beyond our reasonable control.
We may also update, replace or withdraw downloadable resources as the Support Hub develops.
Your privacy is important to us. Personal information collected through or in connection with this website will be handled in accordance with our Privacy Policy.
By using the website, you acknowledge that you have had the opportunity to review the Privacy Policy and understand how personal information is handled.
Your use of this website and its resources is subject to the limitations and qualifications set out in our Disclaimer.
To the fullest extent permitted by applicable law, nothing in these Terms creates any warranty, guarantee or liability beyond that which cannot lawfully be excluded or limited.
Nothing in these Terms excludes or limits any right, remedy or liability that cannot lawfully be excluded or limited.
These Terms of Use may be updated from time to time to reflect changes to The Accompanying Heart Support Hub, its resources, services or legal requirements.
Any revised Terms will be published on this page. The Last updated date at the top of the page will indicate when the Terms were most recently revised.
Your continued use of the website after revised Terms have been published will be subject to the Terms then in effect.
These Terms of Use are governed by the laws of the Republic of South Africa.
Nothing in these Terms is intended to exclude, restrict or override any rights or remedies that you may have under applicable law and that cannot lawfully be excluded or limited.
If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, that provision will be treated as separate from the remaining provisions to the extent necessary, and the rest of these Terms will continue to apply.
If you have any questions about these Terms of Use or about the permitted use of content or resources from The Accompanying Heart Support Hub, please use the Contact page.
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